Terms of Use

These Terms of Use govern access to and navigation of the website dramariavitorialima.com.br, operated by Maria Vitória Lima Batista, the dentist responsible for Dra. Maria Vitória Lima's dental practice, registered under CRO/MG 75659. By accessing this site you declare that you have read, understood and agreed to the terms below.

1. Acceptance of terms

Use of this site implies full acceptance of these Terms of Use and of our Privacy Policy. If you do not agree with any part of this document, please discontinue use of the site.

2. Informational and educational content

The information made available on this site, including texts about dental procedures, frequently asked questions and educational materials, is strictly informational and educational in nature.

This information does not replace in-person dental consultation. Diagnoses, treatment indications, prescriptions and procedures can only be established by a licensed professional in clinical consultation, with individual case assessment, as required by the Code of Ethics of the Federal Council of Dentistry (CFO).

3. Technical responsibility

Technical responsibility for dental services provided at the clinic lies with Dra. Maria Vitória Lima, registered under CRO/MG 75659. This site follows the Advertising Manual of the Federal Council of Dentistry (CFO Resolutions 196/2019 and amendments): it does not display promises of results, before-and-after comparisons without express consent, or sensationalist language.

4. Permitted use of the site

You agree to use the site lawfully, in good faith, and with respect for the rights of others. In particular, you agree not to:

• Engage in acts that violate applicable law, third-party rights or these Terms;
• Reproduce, copy, modify, distribute or commercially exploit any content of the site without prior written authorization;
• Interfere with the normal operation of the site, its security or related services;
• Use bots, scrapers or automated tools to collect data in an unauthorized way;
• Submit false, offensive, illegal information or information that violates third-party rights through forms or WhatsApp.

5. Contact via form and WhatsApp

By sending a message through the site form or via WhatsApp +55 34 99296-0319, you authorize the clinic to reply through the same channel for the sole purpose of addressing your request. Personal data processing follows our Privacy Policy and Brazil's General Data Protection Law (LGPD).

Response times may vary depending on the day, time and volume of messages. Sending a message does not guarantee an appointment slot until expressly confirmed by the team.

6. Intellectual property

All texts, images, photographs, trademarks, logos, graphic elements and other content on this site are protected by copyright and/or industrial property rights (Brazilian Laws Nº 9.279/1996 and Nº 9.610/1998) and belong to Maria Vitória Lima Batista or to their respective owners.

Reproduction in whole or in part, redistribution, modification, reverse engineering or any other use is prohibited without the prior written authorization of the rights holder.

7. Limitation of liability

We strive to keep the information on this site accurate, current and clear. However, the clinic is not responsible for:

• Clinical or health decisions made solely on the basis of site content, without in-person consultation;
• Temporary unavailability of the site due to maintenance, updates, hosting provider failures, internet connectivity or force majeure;
• Content, policies or practices of third-party sites linked from this site;
• Typographic, descriptive or update errors that are promptly corrected when detected.

In no event shall the clinic be liable for indirect damages, lost profits or loss of opportunity arising from use of the site, except where such limitation is prohibited by law.

8. Links to third-party sites

This site may contain links to sites operated by third parties (for example, Google Maps, Instagram, Facebook, WhatsApp). These links are provided for convenience only. We are not responsible for the content, privacy policies or practices of those sites, which have their own terms.

9. Changes to these Terms

We reserve the right to modify these Terms of Use at any time to reflect legal, regulatory or operational changes. Changes take effect upon publication on this page. We recommend reviewing this document periodically. The date of the most recent update appears at the top of this page.

10. Governing law

These Terms of Use are governed by Brazilian law, in particular the General Data Protection Law (Law Nº 13.709/2018), the Consumer Protection Code (Law Nº 8.078/1990) where applicable, the Brazilian Internet Act (Law Nº 12.965/2014) and the resolutions of the Federal Council of Dentistry (CFO).

11. Jurisdiction

Any disputes arising from these Terms shall be resolved by the courts of Ituiutaba-MG, Brazil, with express waiver of any other forum, however privileged, except where the law guarantees the consumer the right to bring an action in the forum of their own domicile.

12. Contact

For questions about these Terms of Use:

Maria Vitória Lima Batista
Email: contato@dramariavitorialima.com.br
WhatsApp / Phone: +55 34 99296-0319
Av. Vinte e Cinco, c/ 22 - Numero 1467 - Centro
Ituiutaba-MG, postal code 38300-095, Brazil